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General => IHADAV8 Playground => Topic started by: 1 RARE T on October 26 2019, 08:00:07 AM

Title: Any Truck-heavy equipment tech's here?
Post by: 1 RARE T on October 26 2019, 08:00:07 AM

I work in engineering / manage quality/ product support for a plant that produces off-road equipment.

We use JCB power-trains which are Tier 4 Final emissions compliant.

Going on year 3 of this current engine, we have a real issue with trouble codes coming up daily.

75% of the time they appear to mean nothing but the rest it turns out to be a fault which needs repair. Machines going into limp mode or shutting down.

I've argued that we need to investigate switching engine suppliers. These things are always "down" out in the field and our customers are extremely frustrated.

My question is, does anyone have similar stories with Cat, Cummins or anything else?

I don't think others are as problematic as JCB.

Looking for feedback from anyone who deals with this day to day.

Title: Re: Any Truck-heavy equipment tech's here?
Post by: xpander343 on October 29 2019, 09:03:49 PM

check out diesel mechanics canada facebook group. A ton of guys in that group fix off road equipment, might be able to give you some feedback.

Title: Re: Any Truck-heavy equipment tech's here?
Post by: reality on October 29 2019, 10:01:11 PM

Address (https://www.google.com/search?rlz=1C1GCEA_enCA866CA866&sxsrf=ACYBGNTbRGC0SFDQUXYWzl9sy0SUiN3neg:1572400690445&q=jcb+north+america+address&stick=H4sIAAAAAAAAAOPgE-LWT9c3LEmJr0o3r9SSzU620s_JT04syczPgzOsElNSilKLixexSmYlJynk5ReVZCgk5qYWZSYnKkDlALqcK4NKAAAA&ludocid=8386560839779454706&sa=X&ved=2ahUKEwjawdiE8cLlAhVmkeAKHShGDFYQ6BMwBHoECAEQIg): 2000 Bamford Blvd, Pooler, GA 31322, United States

Hours (https://www.google.com/search?rlz=1C1GCEA_enCA866CA866&sxsrf=ACYBGNTbRGC0SFDQUXYWzl9sy0SUiN3neg:1572400690445&q=jcb+north+america+hours&ludocid=8386560839779454706&sa=X&ved=2ahUKEwjawdiE8cLlAhVmkeAKHShGDFYQ6BMwBnoECAEQNg):

Closed ⋅ Opens 8 a.m. Wed.

[/t]

[/t]

[color=rgba(0, 0, 0, 0.54)]

J C Bamford Excavators Ltd
[/color]4.3[color=rgba(0, 0, 0, 0.54)] (331) · Construction company
Lakeside Works
+44 1889 590312

World HQ[/color]
England

[/size]Phone (https://www.google.com/search?rlz=1C1GCEA_enCA866CA866&sxsrf=ACYBGNTbRGC0SFDQUXYWzl9sy0SUiN3neg:1572400690445&q=jcb+north+america+phone&ludocid=8386560839779454706&sa=X&ved=2ahUKEwjawdiE8cLlAhVmkeAKHShGDFYQ6BMwB3oECAEQPg): +1 912-447-2000 (https://www.google.com/search?q=jcb%20savannah%20ga&rlz=1C1GCEA_enCA866CA866&oq=JCB&aqs=chrome.3.69i59j69i57j0l2j69i60l2.13023j0j7&sourceid=chrome&ie=UTF-8&sxsrf=ACYBGNRC551crzvhkTfhDqgDIYVcIOMwhg:1572400672113&npsic=0&rflfq=1&rlha=0&rllag=32116682,-81234504,518&tbm=lcl&rldimm=8386560839779454706&lqi=Cg9qY2Igc2F2YW5uYWggZ2EiA4gBAVoFCgNqY2I&ved=2ahUKEwjP1YX88MLlAhWEiOAKHXOADL8QvS4wAXoECAoQGw&rldoc=1&tbs=lrf:!2m1!1e3!3sIAE,lf:1,lf_ui:4&rlst=f#)

That's the number for the North American HQ.

Title: Re: Any Truck-heavy equipment tech's here?
Post by: TexasT on October 30 2019, 08:21:48 AM

Are you using them because they are cheap/cost-effective", emission compliant or some other reason?

Seems like reliability would outs strip either of these reasons. I would think it would be hard or will get here to sell unreliable equipment.

People/companies have money or can get it at historically low rates so making a product that gets the customers problems solved seems like a better way to go than fileding calls on why the equipment is down and costing them more in down time than the coin they saved when purchasing.

Not sure why this box keeps wanting to resize the text. Might need to look into that.

Title: Re: Any Truck-heavy equipment tech's here?
Post by: 1 RARE T on October 30 2019, 03:40:12 PM

I was in Pooler at JCB a couple months ago.

We used their engines for many years before Tier 4 with very little problems. Have the rights to sell JCB parts and we sell of crap-load.

Kinda stuck with them.

Title: Re: Any Truck-heavy equipment tech's here?
Post by: daveismissing on October 31 2019, 04:07:10 PM

I heard rumours that many of the emission equipped engines are troublesome in the trucking industry.
Rumours suggest that defeat devices are popular.
These are only rumours mind you....

Title: Re: Any Truck-heavy equipment tech's here?
Post by: 1KWIKSIX on November 01 2019, 07:03:43 AM

Just have to ask volkswagen & their diesel engines about that eh Dave! LOL :icon_eyes: