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Bitch/Whine/Moan / firestone

« on: March 26 2012, 01:46:28 PM »

Firestone sucks! They stripped the bolt on the oil pan on our Durango when they did the oil change & now they won't take responsibility for it & fix it. I have called consumer afffairs & spoke with the district manager, they say not our problem even though we have proved to them that they did the damage, they don't care. Don't go to Firestone, they will screw up your car & then not take responsibility & fix it. My husband is a disabled Vet, we are on a fixed income but now I have to figure out where we are going to get $750 to fix our Durango, which happens to be the only vehicle we have that can carry his wheelchair.